Monday, April 19, 2010

Canon vs. MSN

I have a pretty neat little USB-powered scanner CanoScan LiDE 200. Worked like a charm - assembled PDFs, did it's OCR things. Until recently. All the sudden it started throwing "Application stopped working" popup with the following trace:

Faulting application name: mpnex20.exe, version:, time stamp: 0x488d25b8
Faulting module name: MSONSEXT.DLL_unloaded, version:, time stamp: 0x43306199
Exception code: 0xc0000005
Fault offset: 0x49143a3b
Faulting process id: 0x1b6c
Faulting application start time: 0x01ca6fa1279f1150
Faulting application path: C:\Program Files (x86)\Canon\MP Navigator EX 2.0\mpnex20.exe
Faulting module path: MSONSEXT.DLL
Report Id: 66e6c43e-db94-11de-944e-00248c08c4d9

Reinstall didn't help. All kind of forums advised to fix a corrupted profile - which in my case would open giant can of poisonous worms, so it wasn't acceptable. Eventually I've dug up an obscure recipe. When I first laid my eye on it I didn't believe it, but three hours of head banging improves ones faith in miracles. I tried it and it worked. Like a charm. The guy is a Voodoo Jedi - there is no way mere human can get to that without using a Force. Here is the solution:
- Go to the folder C:\Users\[user name]\App Data\Roaming\Microsoft\Windows\Network Shortcuts\
- There will be shortcut "My Web Sites on MSN" - kill it
- Burn Microsoft sticker under a bridge at a full moon.

Go figure...


Anonymous said...

Thank you !!!!!!!!!
I was having the same problem and it worked like a charm.

Unknown said...

You my friend are a godsend!

I have accidentally clicked on this in the windows explorer and then spent the next several minutes continuously telling it NOT to retry (but it still did so several times) when it couldn't find anything.

To now know it was the cause of my CanoScan not working is even more reason to have it removed.

Anonymous said...

THANK YOU! I have two older programs, FlatWorker and Pro-File, that quit working and posted BEX errors, with faulty msonsext.dll_unloaded module. After trying everything else, I stumbled upon your blog and 'voilĂ '. Voodoo Jedi Master, indeed!

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